Smartphone battery life will vary by device and age. WHAT IS THE BATTERY LIFE OF THE SMART PHONE
DO YOU NEED TERRASYNC TO USE GPS PATHFINDER OFFICE SKIN
Once your dog’s skin returns to a normal condition, continue to use the collar and check your dog’s neck each time you use the unit. If your dog exhibits signs of skin irritation, consult with a veterinarian. – This may be due to an improper fit or from wearing the collar too long. Dogtra strongly recommends sending the unit in for inspection and repair. Damages incurred to the unit due to improper battery installations are not covered under the warranty. You can replace them yourself by contacting Dogtra for a replacement battery. – For Dogtra units over two years old from the purchase date, the batteries may need to be replaced. If your dog was in salt-water, be sure to rinse the GPS Collar and charging port with clean water. – The charging port must be clean prior to charging, clean out any dirt with a cotton swab and some rubbing alcohol. If the pin is wobbly, broken or missing, you will need to send the unit in for repair. A metal pin inside the charging port should stand straight up and firm in the center. The GPS Connector/Collar is not holding a charge. For the best results, operate away from these structures. – Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For the best range, hold the GPS Connector vertically above your head, and/or try moving to higher ground. Heavy brush, trees, hills, buildings, and/or moisture will affect the range of your unit. – The range indicated is for line-of-sight flat terrain. – Keep objects away from touching the GPS Connector antenna as the range may decrease substantially. – Check to see if your fingers are touching the antenna as the range may decrease substantially. The PATHFINDER has no range or the stimulation is weaker when my dog is farther away. Check the LED indicator lights or the app for battery life. We recommend placing both contact points on your inner wrist, where the sensitivity is higher, in order to test the unit. – Your tolerance may be higher than your dog’s. The LED indicator light comes on, but I do not feel any stimulation. Increase the stimulation until your dog responds, usually by a neck movement, head shaking, or looking over the shoulders. – The intensity level may be too low for your dog. If you are already using longer contact points, you may need to trim the hair on your dog’s neck, so that both contact points are touching your dog’s skin. To place an order for longer contact points, please contact Dogtra or a Dogtra dealer. – The contact points may be too short for your dog’s thick or long coat. – Be sure the strap is on the dog tight enough so that both contact points are touching your dog’s skin. – Make sure the receiver/collar is turned on. Damages incurred to the unit due to improper battery installations are not covered under the warranty, so we strongly recommend sending the unit in for inspection and repair. You can replace them yourself or send the unit in for repair.
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